Please read our covid-19 health & safety guidlines carefully. Any questions you may have can be raised with a member of our team & we will be happy to work with you to answer them.

The time you are allocated for your appointment is based on the service you require.
48 hours before your appointment, you will receive a covid-19 self assessment link with your appointment reminder(Email only). This form needs to be completed and returned at least 24 hours before your appointment.
Failure to do so could lead to refusal of service and you could still be charged for the appointment.
If we do not have your contact details or you do not received a reminder SMS/Email - contact us immediately.
If you do not have an email address or do not receive the form, you can access it HERE. We will need a new form completed before each of your appointments.

If you arrive for your appointment early, for the safety of others, please remain in your car or one of the many coffee shops in the local area until just before your appointment is due

Upon arrival, you will be required to use our clearly displayed hand sanitiser

Anti-bacterial soap & hand sanitiser will be available throughout the salon

Prior to your appointment, you will be politely required to wash your hands with anti-bacterial soap

Each client will have their own personal nail file, something that we have always done & will continue to do

Upon your appointment, you will be given & required to wear a 3-ply surgical face mask to ensure our staff safety.
If you suffer with breathing difficulties, we will, instead, provide you with a face shield at an additional cost.

During your appointment, your nail tech will wear gloves, a face mask & any other required personal protective equipment to ensure your safety

There will be a 15 minute window between each appointment to ensure all work stations, surfaces & equipment are fully cleaned

We have purchased a medical grade tool steriliser - providing the highest class rating available and meets all medical requirements

Until further notice, no cash payments are to be accepted - this is to ensure the safety of clients & staff

To reduce the number of people in the salon, only those who have a booking should attend your appointment, our waiting area will not be available for friends, family members & children until further notice

Appointments only, no walk-ins, until further notice

For obvious safety and hygeine reasons, we will temporarily stop offering drinks. This is to also ensure the surgical mask supplied remains in place throughout the appointment

Clients and staff must refrain from using or touching their personal belongings during an appointment (E.G mobile phone)

If you are feeling unwell or displaying any symptoms of illness, please immediately contact us and cancel your appointment. If these are covid-19 related symptoms, please refrain from booking another appointments for a minimum of 14 days

Illness related cancellations will not incure a cancellation fee at this stage

After your appointment and payment are complete, you will be required to leave the premises to ensure the next client can arrive and adhere to social distancing measures correctly.